Spencer India launched Bike Ambulance in order to ease of patient transportation -Rashika Pandey In conversation with Spencer”s Spoke person
SPENCER: WHEELS ON SERVICE FOR PATIENTS
An Exclusive Interview Taken by Ms.Rashika Pandey
On 29th September, 2017 Spencer India Convention had successfully launched its motorcycle ambulance service at New Delhi. Mr. Manish Malik and its team had a lot of preparations to make that event successfully happened. Spencer India had taken the initiative to make India’s emergency transportation service better and advanced. Mr. Antonio ciardella and Mr. Antonino Vilardi from Spencer Italy are also part of this launch. Launching a motorcycle ambulance in India is a very clever move because we can use this facility in critical-time and conditions like cardiac arrest & multi traumatized patients in an attempt to reduce the response time. Motorcycle Ambulance are a type of emergency vehicle which either carries a solo paramedic or first responder to a patient. A motorcycle ambulance is able to respond to a medical emergency much faster than an ambulance car service in heavy traffic, which can increase survival rates for patients suffering. So, if this kind of initiative taken by other hospitals also to provide the benefits and services of this advancement to other patients. It can help us to save many life may be for more few days or time.
Shed some Limelight your carrier being a part of Spencer Company.
Spencer Italia is worldwide manufacturer medical emergency equipment we sell mode in 120 countries in the world. And company has been founded almost 30 years ago. We are in operation and different country with branch office like South East, India, and China Spain & in different countries of the world with all certification required and a lot of nice achievement with very good reputable customers and the company has designed a lot of new products now in our range. We have more than 1,300 products and the 70% is produced in Europe. Our main focus is patient transport equipment in mobilization, reanimation & section unit. So, we have all the products for market segment like EMS & Ambulance, Safety Evacuation & hospital equipments. I joined this company 20 years ago. I was following the expert department in the beginning then I became sales director of the company. We are doing international networking. I was even pharma paramedics so I know about the products that we sell. And we participate in research & development of the products most of the products that we have in a range comes from the suggestion we had from the ground, from the people that use everyday our products. We have a big number of customers; even in India we have many projects in Delhi, Haryana which are very interesting and important.
How you are tackling competitions in your field ?Let me explain about your unique features of the your products?
We has the new facilities in Italy. In 22,000 square meters we have the biggest installation in Europe related to emergency medical sector. We have one of the widest range in the world of product produce & manufacture by just one company and the range for our customers is very important because we can be a one stock supplier for a lot of product segment that they need. One thing I think is very important for asks is that almost 12% of our turnover every year is dedicated to research. We recently launched new products but every 8 months we launch two three new products those are very important and some products have unique features. This means very high power of invention, very high commitment to the development on new products for the emergency field.
How will your customer /Patient benefits? And how can you quantify those benefits?
The benefits our customers have even for our present customers in India. We believe that it is not just important to sell. Sell can be one short action and we believe in training in fact Spencer India’s trained thousands of people in our installation. We believe in serious & reliable sales services, even in India’s office. We are in special field; our product has been used daily by the pragmatics need to save life. So, they need to work very well way and should be reliable anytime they needed to be used.
How this launched Motorcycle Ambulance is specifically different from the common bike. Please describe its functions & advantages?
The Ambulance bike is very clever idea because its merge a big needs in India and the entire crowded place. It needs in crowded cities like Mumbai, Delhi and even in very narrow roads. One of the biggest problems is to reach on time especially in the case of cardiac arrest. So, to have the possibility of shifting a paramedic with right equipments on the patient very fast even the spite of the traffic is very important. The bikes are very important because they carry just and most important equipments. There is a tracking system for the safety purpose of the driver and to save the time. And all above it is a very light weight device with the oxygen equipments. This is very fast invention to save the life of the patients in emergency case.
From many of your products which one you prefer the best innovation till date? And why?
Until now I think that the patient platform, the bob is the newest innovation. It is one of the best a product with too many facilities in one product. We completely change the philosophy of constructing these stretches platform. So, really it is a great effort to make a product that is commonly use and completely new product. So, this is what I like the most.