Amrita Hospital Faridabad hosted the 3rd International Conference on Healthcare Quality and Patient Safety which was organized by the National Quality of Care Network (NQOCN). The conference aimed to bring healthcare leaders, policymakers, and experts from around the world under one roof to discuss and advance strategies for enhancing healthcare quality and patient safety.

The conference was graced by several distinguished guests, including Punya Salila Shrivastava, Secretary, Union Ministry of Health and Family Welfare, Government of India; Air Marshall Rajesh Vaidya, Director General Medical Services (Air); Lt. Gen. Dr. Daljit Singh, Director General, Armed Forces Medical Services; Dr. Girdhar Gyani, Director General, Association of Healthcare Providers (India); and Dr. Atul Kochar, CEO, NABH.

Punya Salila Shrivastava, Secretary, Union Ministry of Health and Family Welfare, Government of India said, “I am deeply honored to be here at this prestigious conference, my first event after joining the Health Ministry. Improving quality and patient safety is not just close to my heart but is also a priority for the entire government. The Government of India is committed to transforming healthcare under Ayushman Bharat, with over 1.74 lakh Ayushman Arogya Mandirs providing comprehensive services across rural and urban areas. However, the real challenge now is ensuring quality. I encourage everyone here to continue striving towards a high-quality, low-cost healthcare system, as we move towards a healthier India. With your support, I’m confident that we can make a significant difference in improving patient safety and healthcare outcomes across the nation.”

The event was marked by the release of the conference souvenir and a compendium of selected publications on quality improvement by NQOCN networked teams. A white paper was also presented post a roundtable meeting on economics, demand, and quality for cost-effective care. The two-day conference featured a series of workshops, presentations, and discussions aimed at fostering a culture of continuous learning and improvement in healthcare delivery.

Dr. Sanjeev Singh, Medical Director, Amrita Hospital, Faridabad said, “Patient safety is a critical global agenda, and the WHO’s theme for 2024, “Improving Diagnosis for Patient Safety,” emphasises its importance. At Amrita Hospital, both clinical and non-clinical stakeholders, actively participate and engage in several quality-improvement initiatives. Equally important is the involvement and engagement of patients themselves in efforts to further ‘Patients for Patients’ Safety’ initiative.”

1000 delegates from India and SAARC participated in the conference and deliberated the importance of quality improvement initiative and patient safety using quality and strategic tools, economic principles, data mining and analysis for use, inclusion of technology for improving outcomes, communication and behavioral change sciences, patient experiences and reported outcomes, and improving quality of life.

Swami Nijamritananda Puri, Administrative Director, Amrita Hospital, Faridabad said, “The Ministry of Health, Government of India, along with public and private hospitals, has implemented various quality improvement measures aimed at enhancing patient safety. These initiatives contribute to reducing morbidity, mortality, and the cost of care while improving operational efficiency. By adhering to the WHO’s theme for this year, Amrita Hospital remains committed to keeping patients safe through continuous risk assessment and management efforts.”

Amrita Hospital, Faridabad, continues to stand at the forefront of healthcare quality and patient safety, dedicated to advancing these vital aspects through innovation, collaboration, and a steadfast commitment to excellence.