Jaslok Hospital & Research Centre, Mumbai hosted a transformative Healthcare Conclave in collaboration with CAHO: Committed to Safer Healthcare, underscoring its commitment to patient safety and the pursuit of quality healthcare practices. The event witnessed a gathering of approximately 300 individuals eager to explore the frontiers of quality management and delve into the latest advancements shaping the healthcare landscape.

A gathering of industry leaders, innovators and quality enthusiasts, this conclave was an opportunity to bring together the convergence of ideas, best practices, and the latest trends in quality. The conclave, provided a platform for participants to be inspired, connected, and empowered, fostering a collective journey towards remarkable healthcare solutions.

The conclave shed light on recent advancements and technologies dedicated to mapping and analysing patient journeys, with a keen focus on improving patient safety. Participants were encouraged to learn from industry best practices, fostering a culture of continuous improvement in healthcare delivery in India. With an emphasis on providing value-based healthcare, the conclave aimed to inspire participants to adopt strategies that enhance the overall healthcare experience. The event showcased how embracing quality paradigms can provide valuable insights for improving organizational competitiveness and problem-solving techniques.

Dr Lallu Joseph, National Secretary General Of CAHO, released a white paper on ‘Indian Clinical Chemistry Benchmarking survey ‘ In collaboration with Roche Diagnostics, India. As a speaker, she spoke on patient advisory council and was a panellist in one of the panel discussions for ‘Voice of Customers’.

Dr. Atul Kochar, CEO- NABH, who was the chief guest for the event shared, “Quality, when elevated beyond compliance, becomes the catalyst for transformation – a journey from meeting standards to setting new benchmarks.”

Dr. Daksha Shah, Executive Health Officer – MCGM, in her special address mentioned about government programs towards universal health, she said “In the realm of municipal governance, we envision healthcare not just as a service but as a commitment. Our aim is to pioneer quality healthcare solutions that transcend boundaries, ensuring a healthier and more resilient community for all.”

Mr. Jitendra Haryan, CEO at Jaslok Hospital & Research Centre, Mumbai displayed his views and said – “In a rapidly evolving business landscape, quality remains our compass for success. At this conclave, we aim to not only explore the current quality paradigms but also set the course for the future. We hope that these meaningful discussions, networking opportunities, and a shared commitment to excellence initiate a pathway to a better future for the healthcare industry”.