The pandemic has brought the world to a standstill but the healthcare sector has worked above all its capacity to meet the urgent needs of the sudden surge.
Indian Hospitals are growing day per day with advanced infrastructure and quality equipment.
A significant reason for the growth of the healthcare sector is the continuous effort made by the Indian government as well as private sector to provide better healthcare facilities.
Indian Hospitals are equipped with an experienced and qualified staff, professional nurses, doctors, specialists, surgeons, etc. to take care of the patient and their needs.
There are many good hospitals in India But Medgate today is featuring few top hospitals who have done tremendously good job during 2021 .Medgate Today has interviewed key person of these hospitals. Here will discuss some of the top hospitals in India. The hospitals featured here is prepared by editorial team of Medgate Today based on their infrastructure ,facilities ,better workplace environment ,services and customer reviews.

A LEADING CENTER FOR SPECIALIZED TRATMENT

Dr. Minnie Bodhanwala, CEO, Wadia Hospital

The Wadia Hospitals comprise of two dedicated super speciality public hospitals the Bai Jerbai Wadia Hospital for Children (525 Beds) & Nowrosjee Wadia Maternity Hospital (350 Beds). The Hospitals see an influx of more than three lakh patients on an outpatient basis and more than thirty thousand patients on an inpatient basis annually. Both Hospitals serve the underprivileged section of the society for more than nine decades now.
Give us succinct insights on Wadia Hospital operations and care services?
Bai Jerbai Wadia Hospital for Children is India’s first, one of the largest and best known hospitals for Paediatric care in India established in the year 1929 which provides treatments at minimal or free of cost for the needy and underprivileged children of society. A teaching hospital of worldwide repute, this 525-bed hospital is propelled by a highly accomplished team of over 100 Paediatrics specialists. In brightly painted wards, surrounded with their favorite cartoon characters, children are treated for a wide spectrum of rare and complex conditions, in an environment that does its best to keep their spirits high. With tender care by the staff and each doctor taking a personal interest in every child’s health and wellbeing, the hospital sees its responsibility as much more than just medical treatment. Besides providing comprehensive clinical care it also offers rehabilitation and family focused methods of promoting a healthy environment for the child, thus striving to prevent childhood diseases.
Nowrosjee Wadia Maternity Hospital specializes in offering affordable Obstetric and Gynaecological services to women across all sections of society, catering to their changing needs through different stages of their lives. The hospital does not limit its services to its patients alone. It acts as a tertiary level referral center as well as helps Rehabilitate these women and their families by showing them methods of improving the health and sanitation around their environment and ensuring a healthy life for their whole family. With a dedicated team of over 40 specialists this 305-bed hospital, declared as a national heritage structure, it also has a constant influx of aspiring doctors who train under some of the best specialists in not only the city but also the country.
Also we are:
A leading center for specialized treatment for rare and complex medical conditions.
A prestigious teaching hospital with worldwide reputation.
State of the Art Paediatric Cardiac Center
State of the Art Bone Marrow Transplant Center
State of the Art Hemat-Oncology Center
Designated Research Center Facility
155 bedded NICU, One of the Largest NICU in the world
Nodal Center for Club Foot of Maharashtra State, India
The only Zero Day Dialysis Center for Pediatric in Western India
Rehabilitation Center for Multiple disabilities and vision impairment
Nutritional Rehabilitation Center in association with UNICEF
Referral Center for Multi Drug Resident (MDR) Tuberculosis (TB)
State of the Art I.V.F (A.R.T) Center, the first in India to achieve QAI accreditation for IVF services
Human Milk Bank
First Hospital in India to identify the condition of Multisystem Inflammatory Syndrome (PMIS) in COVID-19 positive children.
(ii) How do you see your Hospital as Top Leading Hospital in India?
Our Children’s hospital is the first dedicated Paediatric hospital established in the country and the largest as well. Today the hospital provides more then 30 super specialty services under one roof, we have 3 OTS where complex surgeries like cardiac surgery, neurosurgery etc are performed. We proudly host the largest NICU in the world with 155 beds. We also have a nodal center for clubfoot disease in Maharashtra and have established Cath Lab, MRI centre and a Bone Marrow Transplant unit. We are also looking forward to establish an advanced Cancer treatment unit and Liver Transplant centre.
Our Maternity Hospital specializes in offering affordable Obstetrics and Gynaecology services to women across all the sections of the society; the hospital also specializes in providing IVF care at a much-subsidized cost and also has a human milk bank to help the children who are not fortunate enough to get it. The maternity hospital would undergo a major transformation soon starting with structural stability being a nine decade old structure.
Both our Hospitals have Received Accreditation from National Accreditation Board for Hospitals & Healthcare providers towards entire Hospital Accreditation and Nursing Excellence Accreditation
The Hospital has been awarded as the “Best Hospital in COVID 19 Support” by CSR Times Awards 2020, Best Hospital in COVID Response by SKOCH Awards 2020 and “The Best Sustainable Hospital by Confederation of Indian Industry (CII) Healthcare Excellence Award and Star Recognition.
What sets us apart is the social impact that we create.
(iii) How did you overcome the challenges as a Top Leading Hospital in Covid-19 times?
The global pandemic of COVID-19 has burdened the entire healthcare sector across the globe. The impact of COVID 19 pandemic on healthcare sector in India is extremely substantial as we are at the forefront of it. The entire healthcare sector is concentrated on prevention, diagnosis, treatment and containment of COVID-19 infection and this is affecting the timely diagnosis and treatment of other chronic diseases.
With the patients facing problem in movement and fear of COVID 19 spreading across hospitals, the health condition of these patients might end up getting more severe, which will in due course increase the overall burden of diseases on our healthcare system. With more focus of public hospitals on the COVID 19 situation, the low socio-economic group patients which are highly dependent of the government set-ups for all their medical requirements are getting impacted the most including the emergency acute conditions, which would in turn influence the quality of life. We planned tactically with the correct gears and associates, to positively help the society. We adopted strategies like reallocating resources and by embracing new digital modalities for providing healthcare, which continue to adopt even after the crisis is over.
(iv) About your Mission & Vision?
The mission and vision is simple, providing quality and affordable healthcare for all. If we will be able to get the basic things right everything else will fall in place.
With so much of increasing complexity in the health needs of our people the field of healthcare management becomes more and more challenging each day. Also what makes this profession more challenging is a multitude of stakeholders and activities that are involved in running a healthcare organization like physicians and nurses, highly trained employees, ensuring various policies and procedures are complied as per norms, managing supplies, equipment’s and keeping pace with constantly evolving healthcare technology etc. Being a people oriented field it is always necessary to maintain that balance between caring and the sustainability of the organization
(v) How competitive you are in your Services?
We try to excel in every front and achieve the maximum for our stakeholders and community at large. Our hope comes from the smile of so many children who are born and treated in our hospitals everyday and we strive for the same smile in the upcoming years.

TOP LEADING HOSPITALS IN INDIA


Bomi Bhote, Chief Executive Officer, Ruby Hall Clinic

Please tell us about your hospital?
Embracing quality improvement, personalised healthcare and high-end technology for over six decades, Ruby Hall Clinic is an 850-bedded multi-speciality tertiary hospital including a 130-bedded hospital at Wanowrie, a 70-bedded hospital at Hinjawadi and 24 peripheral centres across Maharashtra with over 4000 working staff members.
We have won numerous national and international accolades such as the ‘Best Organ Transplant Centre’ by the Govt. of India; ‘Best Medical Tourism Facility. by then-President Smt. Pratibha Patil and a shield from Late Dr. A.P.J. Abdul Kalam for setting up a state-of-the-art cancer centre. Additionally, we are the first centre in Pune to perform heart transplants. In fact, we are the only hospital in India to have acquired eight NABH and NABL accreditations and certifications in healthcare by the Quality Council of India in addition to global recognition for our high standards of care.
I can proudly say that today, Ruby Hall Clinic delivers services that go way beyond traditional healthcare. We’ve been doing what we do for over 60 years, and we’ll continue to build on our success for years to come.
How do you see your hospital as Top Leading Hospital in India?
In an industry that is continually evolving, Ruby Hall Clinic has poised itself to be prepared for the changes to the system as they come, particularly as we shift our focus from reactive care to preventive care. We have a history of proactively anticipating these changes and responding to them before the rest of the players. Despite all these changes in the market itself, our patients have always been at the heart of our operations. Our eight NABH and NABL quality accreditations and certifications in medicine are proof of this very notion. As one of the forerunners in being bestowed with such accreditations, our focus on high-quality patient care speaks volumes in itself. Moreover, our super-specialist doctors have a track record of excellence. Going beyond reputation and word-of-mouth, our tertiary care services are known to have an excellent rate of results. When it comes to investing in the latest technology or even promoting organ donation in the country, Ruby Hall Clinic has the first-mover advantage further strengthening our position in the healthcare market. Take, for instance, the fact that we’ve been the first to perform pioneering robotic surgeries in the city. Or even the fact that we have a cutting-edge cancer care facility and an all-women managed breast care clinic. Together, we’ve managed to use our expertise to help people be as healthy as they can be. But it’s not just about our expertise. It’s about support, encouragement and care – not only for our patients but also for our employees. It’s because we care, that we do the best we can. And be the best we can be.
How did you overcome the challenges as a Top Leading Hospital in Covid-19 times?
Initially, when COVID-19 struck, we were amongst the first few hospitals that were leading the fight from the front. Since the surge in cases began, we were extremely well prepared. We designated separate COVID and non-COVID areas within the hospital, created triage areas, anticipated a higher influx of patients, undertook safety measures during surgeries, ensured robust disinfection practices and participated in a programme to make Indian ventilators.
We focussed our efforts on minimising physical contact as much as possible and deployed the strengths of AI (artificial intelligence) for better patient outcomes, actively utilised telemedicine for care, robots for surgery, e-transactions for payments, AI chatbots for patient information, tie-ups with nearby hotels for patient isolation and webinars for staff training. More importantly, we fine-tuned our daily planning strategies and tactics based on the fluid nature of the outbreak while maintaining the highest level of integrity and transparency. We also partnered with hospitality setups in the vicinity to ensure the continuum of care was maintained for patients and even team members that needed monitoring. Eventually, we partnered with central and state authorities to distribute COVID vaccines while ensuring a successful rollout plan. We trained our nurses, managed the centralised IT system that governed the booking of vaccinations and launched a campaign against vaccine hesitancy. We continued to bust myths surrounding the vaccine and provided the most accurate information to employees, patients and the community at large.
Could you talk about Ruby Hall Clinic’s mission and vision?
Our late founder, Dr. K.B. Grant entrusted us with a unique legacy that continues to pave the path and inspires to strengthen and grow. Enhancing our position as a recognised leader in the country, we have strived to make quality patient care our priority. Blending compassion with the marvel of technology to make a real difference in the lives of our patients has always been our mission. As a socially responsible hospital, we feel a deep sense of pride and commitment to all those who place their trust in our care and our ‘patient comes first’ policy has been a part of this very philosophy.
How competitive are you in your Services?
At Ruby Hall Clinic, we’ve always believed in thinking about tomorrow’s healthcare today. And this, I believe, makes us stand out amongst our competitors. We have begun to expedite our expansion strategy by focusing on the rapidly growing demand for innovative and comprehensive solutions to support the digital transformation of the healthcare ecosystem. We’ve always charted unknown waters and led from the front.
Be it our award-winning RHC mobile app which was amongst the first in the city to even our newly launched Lab App. We have already incorporated a new EMR system, actively use robotics in surgeries, invested in world-class advanced equipment such as the Halcyon and Truebeam Varian for diagnostics in cancer care and have recently ordered a hybrid cath lab amongst others. Our purpose is simple: to build a digitally enabled healthcare ecosystem where we actively collaborate across the continuum of care to improve each patient’s health outcomes.
We’re also constantly innovating while keeping the changing needs of today’s patients in focus. From contemporary on-demand cuisines to bespoke interiors our Signature Suites have redefined luxury healthcare and this rivals even the finest five-star hotels. Keeping in mind patient comfort, we are also among the first few hospitals in the country to have tied up with financial institutions wherein any patient with medical insurance can avail a loan for their hospitalisation costs within a matter of minutes. As we continue to propel forward, Ruby Hall Clinic will constantly innovate, after all, it comes down to what will benefit our patients the most both today and in the years to come.

TOP LEADING HOSPITALS IN INDIA

Dr. Charudutt Apte, Chairman & Managing Director
Sahyadri Hospitals Pvt. Ltd.

“Eventually, it was the trust of our patients that led to a chain of speciality hospitals that have the best of infrastructure, technology, medical team, patient care and above all, an emotional bond that binds us with our patients and their families. Sahyadri is certainly a dream that has transformed into reality.”

About your Hospital
Conceptualized by leading neurosurgeon Dr Charudutt Apte, Sahyadri Hospitals from the very first day of its existence has strived to make healthcare available, accessible and accountable to the community at large – keeping the ‘patient’ at the focus.

The idea started with a humble beginning as a small neurosciences unit in 1994 at a rented place. But with encouraging response from the people and medical community, the idea of serving people with various specialties under one roof was born and became a reality in 2004 with it’s first speciality unit at Deccan Gymkhana, Pune. Sahyadri Hospitals has never looked back since. Today, Sahyadri Hospitals is the largest chain of hospitals in Maharashtra operating on the philosophy to make quality healthcare Available, Accessible & Accountable. Sahyadri Hospitals has grown to 8 hospitals, 900 beds, 2000 clinicians, 2600 supporting staff and over 50 Lacs lives touched.
In sync with it’s vision to make healthcare accessible, accountable and available for all, Sahyadri Hospitals has always tried to reach out till the last mile. In order to help the underprivileged, Sahyadri Hospitals has been in the forefront by participating in Government Schemes like MJPJAY at Karad , Nashik and Surya Sahyadri Units. It has dedicated its Surya Sahyadri Hospital Unit solely for this purpose, facilitating quality medical care to many needy patients from vulnerable background. Its deep connect with NGOs and society at large has ensured many sustainable initiatives especially for the underprivileged. Recently a state-of-the-art free dialysis center was launched in collaboration with Rotary Club of Pune Central (Rotary Dist.3131) at Surya Sahyadri Hospital which is proving extremely helpful for kidney failure patients. Soon, it would be launching a radiation Center in Pune dedicated to the underprivileged, to ensure continuity of services for Cancer patients.

How do you see your Hospital as Top Leading Hospital in India?

Sahyadri Hospitals has been in forefront in making quality health care services available to all. With 1 Quaternary care, 4 Tertiary care and 3 Secondary healthcare facilities, it truly is the most accessible hospital chain. Each hospital has an excellent critical care infrastructure, with round the clock availability Trained Critical care experts, along with a back-up of Tertiary healthcare services. In Pune, our strength lies in our deep rooted network of hospitals in the city. In Pune, we are just 15 minutes away from you. Apart from Pune, the group today has expanded its footprints in Karad, and Nashik in Maharashtra, which is testimony of group’s philosophy to make healthcare easily accessible. Working on the similar lines, recently Sahyadri Karad Hospital conducted country’s first liver transplant at taluka level to boost the Liver Transplant Facility in small districts of Western Maharashtra. Sahyadri Hospitals have always believed in providing accountable services which meet high quality standards, by adopting stringent & accredited quality standards.

Sahyadri Hospitals group has seen a phenomenal growth right from it’s inception and this has been possible due to the trust and goodwill it has earned with people at large. Technology and increasing capacities are two of the most important drivers to meet future goals. Over the next one year Sahyadri Hospitals will be focusing on upgrading infrastructure & expanding bed capacities with an addition of more than 250 plus beds. A lot of thrust will be on Digital Transformation to ensure a better patient experience and offer health care at your fingertips.

With plans to upgrade the hospital IT systems, so as to ensure seamless movement of information & transform into a paperless hospital, Sahyadri will strive hard to bring advanced medical technologies to provide world-class Health Care, with a Culture of Caring. A robust, well integrated, excellence seeking healthcare organization; that is what Sahyadri Hospitals group will always be. All of this will contribute to an enhanced experience for the patients.

How did you overcome the challenges as a Top Leading Hospital in Covid-19 times?

At a time when the medical infrastructure in the state was overwhelmed, Sahyadri Hospitals led from the front during the pandemic. Apart from quickly adapting to the emerging situation, Sahyadri Hospitals was one of the first private organisations to partner with the Government and local authorities on many fronts, from dedicating some of it’s units entirely for Covid patients to partnering with NGOs for setting up and operationalising Covid Care centres. During the lock down last year when number of cases were going up, Sahyadri Hospitals offered home well packages for asymptomatic covid patients and online consultations. True to it’s core value of being patient centric, Sahyadri Hospitals also offered home collection of lab samples and home delivery of medicines which made things much easier for all those affected.

About your Missions & Visions?
Mission has always been to make healthcare available, accessible, and accountable to the community at large. The thrust is to deliver compassionate care with top experts, trained manpower working in sync with the best in class infrastructure, technology and facilities.

How competitive you are in your Services?

Right from it’s inception Sahyadri Hospitals Group has been in the forefront of many path breaking initiatives and has many first’s to its credit. These initiatives have now become the strength of the organization. Some of the highlights are –
Pioneers & Leaders in Neurosciences in Western India
India’s leading Bone Marrow Transplant Centre- conducted in more than 800 transplants till date.
Fastest growing Organ Transplant Centre in Western India-comprehensive facilities for Liver, Kidney, Pancreas & Multi-organ Transplants, Heart & Lung Transplants- Conducted 200+ Liver Transplants in just 4 years.
Center of Excellence in Cardiac Sciences, IVF, Oncology, Orthopaedics
Dedicates one entire Hospital -Surya Sahyadri exclusively for the underprivileged & govt. schemes, a first of its kind initiative by a Private Hospital in the country
Youngest Hospital (Sahyadri Super Speciality Hospital Deccan Gymkhana) to receive NABH Accreditation
Awarded Guinness World Record for Maximum Organ Donation Pledges in 8 Hours
Awarded ‘Best Hospital in India for Organ Donation’ by National Organ & Tissue Transport Organization (NOTTO)

TOP LEADING HOSPITALS IN INDIA

Mr. Rupak Barua, Director & Group CEO, AMRI Hospitals

About AMRI Hospitals
AMRI Hospitals is one of the largest private healthcare service networks in Eastern India, with three multi specialty tertiary hospitals and a state-of-the-art day care centre in Kolkata, along with another multi specialty tertiary hospital at Bhubaneswar, Odisha. With employee strength of more than 5,000 healthcare professionals, the Group takes care of around 4.5 lakh patients annually, conducting over 35,000 successful surgeries. AMRI has an impressive roster of more than 800 doctors, and a well-trained force of nurses & technicians, who work tirelessly across 1,000-plus beds, backed by advanced technologies and latest equipment. The Group is headed towards a path of steady growth, and is all set to add around 700 beds in the near future at its upcoming cancer hospital in Bhubaneswar, and another tertiary hospital project in Kolkata.
How do you see your Hospital as Top Leading Hospital in India?
AMRI Hospitals brings to the table a class of its own, making the healthcare group a major player in keeping Eastern India ahead of the curve. The Group offers a variety of treatment solutions, and has notched up several ‘first time in India’ and ‘first time in Eastern India’ records in terms of using latest technologies and breaking new grounds. From pioneering leadless pacemakers to using mesh & glue for stitch-less orthopaedic surgeries, the Hospital group has been providing value-for-money services, ever since its launch in 1996. Over the last 25 years, AMRI’s hallmark has been a committed team of doctors and caregivers, who take up the challenge of treating the most complicated cases, besides stepping up to handle Emergency and Critical Care with dedication, expertise and compassion. The healthcare Group has made immense contributions to the lives of people, not just from Kolkata and the rest of Eastern India, but also from other parts of South Asia and the world.
How did you overcome the challenges as a Top Leading Hospital in Covid-19 times?
Every since its beginning, AMRI Hospitals has recorded exemplary clinical outcome, which has continued to be the Group’s priority even during the COVID-19 pandemic, from its first appearance in 2020. Even though the pandemic came as a major disruptor, like it has been across India, given the initial lack of knowledge about the virus, we managed to find our foothold soon. We started by making significant changes to our infrastructure and modified our SOPs to meet the needs of the hour. We set up isolation wards, formulated fresh protocols for treatment, infection control, and sanitisation, ensured the safety and well-being of doctors, nurses, and other staff, so that we could continue functioning normally for our patients.
We became the first private hospital in Eastern India to dedicate a building for COVID patients, and by March 2021, we had four of our seven towers in Kolkata set aside for the purpose. We also tied up with hotels to set up satellite centres, and even turned India’s largest soccer stadium at Salt Lake into a field, besides creating several clinical records by sending back home even the most critical COVID-19 patients.
AMRI Hospitals’ Mission & Vision
AMRI Hospitals brings to the table a class of its own, making the healthcare group a major player in keeping Eastern India ahead of the curve. The Group treats more than 4.5 lakh people every year and conducts around 15,000 surgeries annually, providing value-for-money services, backed by advanced equipment and latest technologies. The hallmark of AMRI Hospitals is a committed team of doctors and caregivers, who take up the challenge of treating the most complicated cases, besides stepping up to handle Emergency and Critical Care with dedication, expertise and compassion. Over the last three decades, the healthcare Group has made immense contributions to the lives of people, not just from Kolkata and the rest of Eastern India, but also from other parts of South Asia and the world.
How competitive you are in your services?
The focus of AMRI Hospitals is to provide its patients value-for-money treatment and services, supported by world class human resources and latest technologies. Every since its beginning, AMRI has been a market leader in quality healthcare and has been the first healthcare group to introduce several new technologies to not just Eastern India, but across the entire nation. We have conducted pioneering surgeries & procedures, from nano pacemakers to TAVI in cardiac care, use of O-ARM for advanced neuro care, and Renal Denervation Therapy, the latest in hypertension management, among various other such advanced equipment and implants across various specialities.
We also launched the 361o initiative, which takes a holistic approach towards healthcare, and as the name suggests, goes a step beyond by providing value-added services, like virtual home care, telemedicine, cab services to and fro for OPD patients, and home sample collection, among many other features. At AMRI, we continue to look for advanced technologies so that we can provide our patients the best clinical outcome, which gives us an edge over others in the sector. At AMRI Hospitals, we also have a patient welfare cell, which actively works towards providing patients from lower economic backgrounds quality treatment, including complex surgeries and procedures, at free or heavily discounted rates, aided by our partner network of NGOs and the Group’s mother organisation, Emami.